Businesses who get it! Featuring Exodus Wear

Pointer is excited to be showcasing businesses who have embraced remote staff and we love sharing their stories! 


"With the ease of national and international communication technology, it’s more possible than ever to hire effective remote staff. Exodus Wear (my company) hired our first remote worker in 2014. They were from Newcastle, despite our office being in Sydney. Prior to this, our staff were travelling to and from Newcastle to visit our customers there. After the success of our first remote employee, Exodus Wear now employs remote staff located all over Australia and freelancers all over the world!
 
Hiring remote staff benefits both the employee and employer, making it an ideal arrangement. As a company that values diversity and inclusion, offering remote positions allows us to hire people from all backgrounds and in unique circumstances. An example of this could be mothers wishing to return to the workforce but being constrained by family commitments like picking up and dropping off their children from school. Working remotely allows our employees to have a strong work-life balance.
 
Not needing to physically get to a workplace means that our jobs provide ultimate flexibility. Remote workers don’t need to get dressed for the office or commute, so there is less time lost. This means that staff have more time to be productive and focus on the task at hand. A report from AMP and the National Centre for Social and Economic Modelling in 2011 showed that Australians spend an average of 53 minutes commuting each working day. Remote workers save this time and are therefore able to spend it working.
 
An obstacle when hiring remote staff is figuring out how to train them when you can’t be there in person. I used to fly to train my staff, only to find that it’s impossible to retain every detail and that they would end up asking me questions a week later. To overcome this, I now have stored instructions and systems for everything in video and written format on the cloud. I have both to suit different people’s learning styles. Each time someone has a question, I respond with a training video and written instructions that are added to the cloud. This creates a library of resources and enables the business to function without me, essentially. Before setting up remote workers, I recommend that you set up an effective online cloud database for e-mails, files, accounting software and anything else important. Having VOIP phones installed on laptops is also a good idea.
 
Although hiring remote workers may seem daunting and confusing at first, once you have systems in place it’s one of the most effective things you can do for your company. It has allowed me to create a more effective team of staff from all over the world- creating a better business."


Elyse from Exodus Wear
 
Sources - here
 

Elyse from Exodus Wear
Jo Palmer