Pointer Terms and Conditions

This website (Site) is operated by Go Remote Pty Ltd trading as Pointer Remote Roles [ABN 44 617 207 888] or its successors and assignees (we, my, our or us). It is available at: http://www.pointerremoteroles.com.au and may be available through other addresses or channels or on a platform hosted by a third party, the Site may contain 3rd party platforms or direct you to fill in online forms or other items we require from you, the Site plus all these third party sites or platforms are referred to as “Platform” in these terms and conditions (Terms).


Our mission at Pointer is to build capacity in people, businesses and communities to leverage remote work through training and recruitment. We have three broad areas we do this and work with:


  1. Employers finding candidates for remote roles (Employer Terms and Conditions);
  2. Candidates (employees) seeking remote roles (Candidate Terms and Conditions);
  3. Communities to ensure they are remote ready (Remote Ready Online Course Terms). 


These Terms cover all 3 of these key areas, if you need to navigate between the terms click on the hyperlinks in the numbered paragraphs above to take you to the relevant category.



​1.Employer Terms and Conditions 


The Employer Terms and Conditions (Employer Terms) govern the relationship between the employer, the person looking to find an employee (Employer), and us. 


You must read the Employer Terms carefully before you create an account and use our Site. Contact us if you have any questions. By creating and registering an account, you agree to be bound by the Employer Terms.


1.1 Role of Pointer Remote Roles


We are a facilitator only. Our role is to assist you find a potentially suitable person (Candidate) to meet your requirements.


Subject to these Employer Terms, we will match the keywords or description you included in your job advertisement with Candidates on our system. Until the position is filled (by Pointer Remote Roles or externally) or you choose to no longer advertise, Pointer Remote Roles will advertise the position through its network (up to 6 months). 


We will not enter any agreement for you or on your behalf. You will communicate and contract directly with the Candidate.


We give no warranties or guarantees that use of our Site or associated Platform/s will lead to you finding a suitable Candidate.


We will not be party to any disputes between you and a Candidate whether or not you enter into a contract with them, whether that be as an employee, contractor or otherwise.
 
1.2 Registration and procedure to find a candidate


In order to advertise for a Candidate, you must register with us (Registration). We may, in our sole discretion refuse Registration for any reason and will incur no liability or be responsible for any loss or damage to you no matter how it arises.


Any personal information you give to us will be used or disclosed in accordance with our Privacy Policy


Following Registration, the details of the position you wish to advertise, including business description, remuneration, employment type, role requirements and desirables, will be entered into our system (Position). 


The Position will be sent to all Candidates whose skills and experience match the position and if the Candidate is interested in the position, their profile will be sent to you. You can interview Candidates by contacting them directly.


1.3 Payment


The Fee for Registration and to advertise a Position on the Site is $500 + GST (Fee). Unless otherwise stated the Fee will be exclusive of GST and other applicable taxes.


The Fee must be paid:
  • before we advertise the Position on our Site;
  • by direct deposit or such other method offered by us;
  • with a credit card that has sufficient credit (and you must keep your credit details current;


(c) We reserve the right to suspend your Registration and related account, including your ability to advertise Positions vacant, until all outstanding payments are made and up to date.


(d) A Fee for pay to post payments will be taken before job is approved and posted. If the job is not approved, the fee will be refunded minus handling fee of 4%.


1.4 Your obligations


You must, at all times, answer all questions honestly, correctly and completely including during Registration, details of any Position and when you talk to Candidates. All Positions advertised with us must in fact exist.


It is your responsibility to negotiate the terms of your agreement with the Candidate. We email a 'Soft Skills' reference check to the Candidate’s two referees and will provide the results of this check to you on request. However, you are also responsible for making your own inquiries of the Candidate, checking references and making sure you consider they are suitable for you. Apart from the soft skills reference check, referred to in this clause, we do not conduct its own inquiries as to any of the information supplied by the Candidates. We will not be responsible if you do not find the Candidate suitable or if they do not have the qualifications or experience as represented by them on their profile on our Site or to you.


You must ensure that any information, including pictures that you include in your Position advertisement with us is accurate, correct and kept up to date for the time it is advertised. You must instruct us to remove the Position advertisement as soon as possible, once you have employed or contracted with someone to fill the Position or you have decided there is no longer a need for that role.


You understand and acknowledge that you may have certain legal obligations to the Candidates including insurance, worker’s compensation, and payment of award rates, tax obligations and compliance with laws relating to working with children. These are your obligations and we are not liable to you, the Candidate or any third party if you do not meet these obligations.


You must not use anyone else’s Registration or allow anyone else to use your Registration or account.


You must not provide the details of a Candidate obtained from using our Services or our Site to any third parties unless the Candidate has expressly agreed to the disclosure of details.


1.5 Termination of Employer Terms


Either party may terminate this agreement immediately on giving the other party written notice if:


  • the other party is in breach of any provision of this agreement and the party in breach has failed to remedy the breach within 14 days of receipt of written notice from the other party describing the breach and calling for it to be remedied;
  • the breach is not capable of remedy;
  • the other party is unable to pay its debts when they fall due, any steps are taken for the winding up or similar of the other party or the other party takes steps to go into bankruptcy or becomes bankrupt.


We may terminate this agreement immediately on giving you written notice if, in our opinion, your continued use of the Site will or may cause damage or disrepute to our reputation or cause us to breach any applicable law.


We will be under no liability whatsoever to refund any Fee or commission paid by you if this agreement is terminated irrespective of the reason for the termination.


1.6 Liability for Employer Terms


You use the Site at your own risk and it is provided on an “as is” basis.

Except as expressly set out in these Employer Terms and Terms in general, and subject to any guarantees, warranties or conditions that by law may not be excluded, all guarantees, warranties and conditions and similar, imposed by law or otherwise relating to the services provided by us under this agreement are excluded.


To the extent permitted by law, we will not be liable for any special, indirect or consequential loss or damage (including personal injury), loss of profit or opportunity arising out of or in connection with the services provided by us, including as a result of not being able to obtain employees, whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.


To the maximum extent permitted by law, our aggregate liability under or in relation to these Terms and Employer Terms (including indemnities) arising out of all or any act, omission or event or series of related acts, omissions or events will not exceed the dollar value of the services provided by Pointer Remote Roles to you and which directly led to Pointer Remote Roles’ liability arising.


You agree to defend, indemnify and hold us, our subsidiaries, affiliates, licensors, employees, agents and independent contractors harmless against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable legal fees) arising out of or related to any claims, including negligence, made by third parties against us arising out of your use of our facilitation services and the employment or other engagement of Candidates, your breach or alleged breach of the terms of this agreement or of any representation or warranty contained in this agreement.


You agree that we are not responsible for any reviews posted by Candidates on our Site or any other website or social media account and is not liable for any loss and damage you suffer as the result of a negative review. If you have an issue with any review please email the system administrator at people@pointerremoteroles.com.



​​​2. Candidate Terms and Conditions


The Candidate Terms and Conditions (Candidate Terms) govern the relationship between you, the person looking to find a role (Candidate), and us. 


You must read the Candidate Terms carefully before you create an account and use our Site (Registration). Contact us if you have any questions. By creating and registering an account, you agree to be bound by the Candidate Terms.


By registering as a candidate, you agree to be bound by the Candidate Terms.


2.1 Our role


We are a facilitator only. We provide you with access to our Site and Platform, enabling recruiters and employers to publish roles/positions and Candidates to have their profiles registered. Our role is to assist you find a potential recruiter or employer who can provide you with a job that meets your requirements.


Candidates who match an advertised role or position are emailed details of the role. You choose whether or not to have your contact details and resume forwarded to the recruiter or employer and to have your profile submitted for consideration. You may choose to revoke your profile submission for a job at any time.


We do not enter any agreement for you or on your behalf. You must communicate and contract directly with the recruiter or employer.


At no time do we guarantee jobs or positions vacant to be advertised that match your qualifications and we give no warranties or guarantees that use of our Site or Registration on our Site will lead to you finding a suitable job.


We accept no liability for any aspect your interaction with any recruiter or employer’s, including but not limited to the description, performance or delivery of services.


We have no responsibility for and makes no warranty as to the truth or accuracy of any aspect of any information provided by recruiters or employers or the recruiter’s or employer’s ability to pay for the services advertised.


We will not get involved in any dispute between you and a recruiter or employer whether or not you enter into a contract with them.


2.2 Registration with Pointer Remote Roles


In order to post your details, you must register and create an account with us.


You can only register with Pointer Remote Roles if you are 18 years of age or over.


You must be a natural person but can specify within your account description that you represent a business entity.


We can, at our absolute discretion, refuse to allow any person to register or create an account with Pointer Remote Roles or cancel or suspend any existing account.


2.3 Your obligations


As a candidate you are obligated to:


  • comply with these Candidate Terms and the Policies available on our website and all applicable laws and regulations;
  • only post accurate information on our Site and Platform;
  • ensure that you are aware of and comply with any laws that apply to you as a candidate or in relation to using the Pointer Remote Roles Platform;
  • ensure you have the right to work in Australia before your Registration;
  • comply with tax and regulatory obligations in relation to any payment received by a recruiter or employer.


It is your responsibility to negotiate the terms of your agreement with the recruiter or employer. We do not conduct our own inquiries as to any of the information supplied by a recruiter or employer and we will not be responsible if you do not find the job suitable for you on the Site and/ or Platform.


You give Pointer Remote roles permission to use your personal information so that it can contact referees and other third persons in relation to your qualifications, ability to work in Australia and other checks Pointer Remote Roles conducts on behalf of recruiters and employers. All of your personal information will be handled in accordance with Pointer Remote Roles’ Privacy Policy that can be found on our website.


You must not use anyone else’s account Registration or allow anyone else to use your account Registration. Further, you must maintain control of Your Registration account and must not deal your account in any way, including by allowing others to use your account, or by transferring or selling your account or any of its content to another person.


You agree not to use any content on our Site (Content) without our prior consent or for any illegal or immoral purpose.

You grant us an unrestricted, worldwide, royalty-free licence to use, reproduce, modify and adapt any content and information you post on our Site for the purpose of publishing material on the Platform and as otherwise may be required to provide our Service, for the general promotion of the our business, and as permitted by these Candidate Terms and Terms in general.


You agree that any information posted on the Site or our various Platforms must not, in any way whatsoever, be potentially or actually harmful to us or any other person. Harm includes, but is not limited to, economic loss that will or may be suffered by us.


Without limiting any provision of these Terms, any information you supply to us or publish in an advertised role must be up to date and kept up to date and must not:


  • be false, inaccurate or misleading or deceptive;
  • be fraudulent or involve the sale of counterfeit or stolen items;
  • infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;
  • violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, anti-discrimination and trade practices/fair trading laws);
  • be defamatory, libellous, threatening or harassing;
  • be obscene or contain any material that, in Pointer Remote Roles' sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images; or
  • contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any Pointer Remote Roles Platform, including, but not limited to viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or personal information.


We may from time to time engage location-based or map-based functionality on our Site or various Platforms. In this regard, we may display the location of recruiters and employers and Candidates to persons browsing the Site.


2.4 Termination of Candidate Terms


Either party may terminate this agreement immediately on giving the other party written notice if:


  • the other party is in breach of any provision of this agreement and the party in breach has failed to remedy the breach within 14 days of receipt of written notice from the other party describing the breach and calling for it to be remedied;
  • the breach is not capable of remedy;
  • the other party is unable to pay its debts when they fall due, any steps are taken for the winding up or similar of the other party or the other party takes steps to go into bankruptcy or becomes bankrupt.


We may terminate the Candidate Terms immediately on giving you written notice if, in our opinion, your continued use of the Site will or may cause damage or disrepute to our  reputation or cause us to breach any applicable law.


We will be under no liability whatsoever to refund any Fee or commission paid by you if this agreement is terminated irrespective of the reason for the termination.


Termination of this agreement does not affect any agreement or contract that has been formed between you and any recruiters and employers.


Any terms which by their nature should continue to apply, will survive any termination or expiration of this agreement.


If your account Registration or this agreement is terminated for any reason then you may not without our consent (in our absolute discretion) create any further accounts with us and we may terminate any other accounts you operate.


2.5 Insurance


It is your responsibility to ensure that have all necessary insurances (where applicable) to perform the job for which you are engaged or employed.


2.6 Liability for Candidate Terms


You use the Site at your own risk and it is provided on an “as is” basis.


Except as expressly set out in these Candidate Terms and Terms in general, and subject to any guarantees, warranties or conditions that by law may not be excluded, all guarantees, warranties and conditions and similar, imposed by law or otherwise relating to the services provided by us under this agreement are excluded.


To the extent permitted by law, we will not be liable for any special, indirect or consequential loss or damage (including personal injury), loss of profit or opportunity arising out of or in connection with the services provided by us, including as a result of not being able to obtain employees, whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise.


To the maximum extent permitted by law, our aggregate liability under or in relation to these Terms and Candidate Terms (including indemnities) arising out of all or any act, omission or event or series of related acts, omissions or events will not exceed the dollar value of the services provided by Pointer Remote Roles to you and which directly led to Pointer Remote Roles’ liability arising.


You agree to defend, indemnify and hold us, our subsidiaries, affiliates, licensors, employees, agents and independent contractors harmless against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable legal fees) arising out of or related to any claims, including negligence, made by third parties against us arising out of your use of our facilitation services, your breach or alleged breach of the terms of this agreement or of any representation or warranty contained in this agreement.


You agree that we are not responsible for any reviews posted by Candidates on our Site or any other website or social media account and is not liable for any loss and damage you suffer as the result of a negative review. If you have an issue with any review please email the system administrator at people@pointerremoteroles.com. 


2.7 Amendments to the Candidate Terms


We may amend the Candidate Terms or the Policies on our Site from time to time. We will send notification of such amendments to your account with us via email.


You can agree to the terms by clicking the "I accept" button or by continuing to use our Platform in any manner, including engaging in any acts in connection with an advertised role, the modified terms will be effective immediately.


If you do not agree with any amendments to the Candidate Terms (or any of our Policies), you must notify us. Your account Registration will then be terminated by mutual agreement.



​​​3. Remote Ready Online Course Terms


Our online Platform for the Remote Ready online course is operated by us and is available at http://www.pointerremoteroles.com.au and may be available through other addresses or channels or on a platform hosted by a third party.


3.1 Definitions


Throughout these online course terms and conditions (Online Course Terms) the following definitions apply:


Online Course means our online course content including audio or video content


Platform refers to our online or mobile presence and educational materials, regardless of how you access it. At the date of these Online Course Terms our online Platform is available through Mighty Networks, but we reserve the right to change or amend the Platform at our sole discretion.


Purchaser means a purchaser of our Online Course.


User means a Platform User who has had the Online Course paid for by a third party organisation but has entered into a contract for the use of the Online Course on the Platform. All clauses of these Online Course Terms apply to a User, excepting those that relate to Pricing and Payment.


You or Your means both a Purchaser and a User.


3.2 Acceptance


By accessing and/or using our Platform, you warrant to us that you:


  • have reviewed these Online Course Terms which also include our Privacy Policy available here and understand that these Online Course Terms and our Privacy Policy together form our agreement with you;
  • have the legal capacity to enter into a legally binding agreement with us, or if you are under 18 years of age, you have your parent’s or legal guardian’s permission to access and use the Platform and they have agreed to the Online Course Terms on your behalf; and
  • agree to use the Platform in accordance with these Online Course Terms.


If you are a parent or legal guardian permitting a person who is at least 13 years of age but under 18 years of age (Minor) to use the Platform, you agree to assume all risks associated with their account and use of the Platform, ensure that the content on the Platform is suitable for the Minor and ensure all information submitted to us by the Minor is accurate.


3.3 Contract


After you place an order (Order) as a Purchaser and/ or a User via our Platform, you will receive an acknowledgement confirming receipt of your Order. However, this acknowledgment will not constitute acceptance of your Order. A contract will not be formed between us until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you by email or other form of digital download (Contract). In the case of audio, video or Online Course content hosted from our Platform, we grant you a licence (which is limited, revocable, non-exclusive and non-transferable) to listen to, download, watch or stream such content for your personal, non-commercial use, subject to the terms and conditions of any applicable third party platform used to host our Platform. 


You agree that you will not copy, reproduce, distribute or use the content other than as set out in these Online Course Terms and that you must not sell, transfer, lease, modify, distribute or publicly perform the content included as part of these Online Course Terms or provided to you by us. 


If you breach these Online Course Terms we reserve the right to terminate your license to use any purchased products. Only those products or services listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed. Any additional order for one on one services or other products we offer will be subject to another Contract.


3.4 Pricing 


We try and ensure that all details, descriptions and prices that appear on our Platform are accurate, note that errors may occur. Where we become aware of any such error we will endeavour to notify you.


3.5 Payment 


Payments are to be made by the method you choose from our Platform. The payment method that you choose to use may be subject to additional terms and conditions that are imposed by the applicable third party payment processor. Where a third party payment processor is used, please review these terms and conditions before choosing and using your selected payment method. You will be charged in Australian dollars unless advised otherwise and where applicable, Goods and Services Tax (GST) will be added to the price.

3.6 Delivery of digital product 


The digital product and/ or course access on our Platform (which includes access to any relevant third party platform) will be provided to you by email or other form of digital download, including but not limited to streaming them from a third party platform. You acknowledge and agree that any use of a third party platform means you will be subject to the terms and conditions of that platform as well as these online purchase terms and conditions. 


3.7 Refund policy


Please choose carefully. We do not normally give refunds if you change your mind or make the wrong decision. However, where we are required to provide a refund to you under Australian Consumer Law, you are entitled to a replacement or refund for a major failure. 


3.8 Limitation on claims for our online course and other digital products


We have no liability to the extent that a failure of the product or service you purchase from us is attributable to any act or omission on your part.


Our liability for failure to comply with a consumer guarantee under the Australian Consumer Law is limited to:


  • in the case of goods supplied by us, the replacement of the goods or the supply of equivalent goods (or the payment of the cost of the replacement or supply), or the repair of the goods (or the payment of the cost of the repair); and
  • in the case of services supplied by us, the supply of the services again or the payment of the cost to the Customer of having the services supplied again.


Subject to the preceding paragraphs, no attempt is made to exclude or limit liability arising under the Australian Consumer Law to the extent that there is a statutory restriction on such exclusion or limitation. In all other respects, our total liability for loss or damage of every kind, whether arising pursuant to the Contract or these terms of service or arising in any other way out of or in relation to the supply of the goods, their sale, delivery or the way they behave, and whether in tort or contract or in any other cause of action, is limited to an amount equivalent to the sum paid by you to us for the goods. 


3.9 Warranty disclaimer


To the extent permitted by law, any condition or warranty that would otherwise be implied into these Online Course Terms is hereby excluded. Further, the application of the United Nations Convention on Contracts for the International Sale of goods (the Vienna Convention) to this agreement (by virtue of any law relevant to this agreement) is excluded.


3.10 Intellectual Property rights


Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Platform and all of the content used on our Platform (Content). We also own all of the Content. Your use of our Platform to participate in our online course and/ or digital products and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Platform or the Content.


You must not, without the prior written consent of us or the owner of the Content (as applicable): 


  • copy or use, in whole or in part, any Content; 
  • reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or
  • breach any intellectual property rights connected with our Platform, including (without limitation) by:
  • altering or modifying any of the Content;
  • causing any of the Content to be framed or embedded in another website or platform; or 
  • creating derivative works from the Content.


3.11 User Content


You may be permitted to post, upload, publish, submit or transmit relevant information and content, including reviews (User Content) on our Platform.  By making available any User Content to you on or through these methods, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use the User Content, with the right to use, view, copy, adapt, modify, distribute, license, sell, transfer, communicate, publicly display, publicly perform, transmit, stream, broadcast, access, or otherwise exploit such User Content on, through, or by means of our Platform.


You agree that you are solely responsible for all User Content that you make available on or through our Platform.  You represent and warrant that: 


  • you are either the sole and exclusive owner of all User Content or you have all rights, licences, consents and releases that are necessary to grant to us the rights in such User Content as contemplated by these Online Course Terms; and
  • neither the User Content nor the posting, uploading, publication, submission or transmission of the User Content or our use of the User Content on, through or by means of our Platform we use for the Content will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.


We do not endorse or approve and are not responsible for any User Content. We may, at any time at our sole discretion, remove any User Content.


3.12 Title and risk


Title in the goods does not pass to you until payment has been received. Risk of loss or damage to the goods passes to you upon dispatch.


3.13 Exclusion of competitors


You are prohibited from using our Platform, including the Content, in any way that competes with our business. If you breach this term, we will hold you responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/ or whether present, unascertained, future or contingent (Liability) we suffer, and hold you accountable for any profits that you may make from non-permitted use.


3.14 Discontinuance


We may, at any time and without notice to you, discontinue our Platform in whole or in part.  We may also exclude any person from using our Platform and our Content, at any time at our sole discretion. We are not responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.


3.15 Waiver


Any waiver of any provision of the terms of service will be effective only if in writing and signed by us. Without limiting the foregoing, if you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.


3.16 No guarantee


While every effort has been made to accurately represent the Online Course and the likely outcome, there is no guarantee that you will achieve the results that you may have expectations of. In this regard, your level of success in completing any digital online course offered by us depending on the time you devote to the program and other external factors. Since these factors differ according to different individuals we cannot guarantee your success or any particular outcome or other external outcomes such as success in hiring a remote team or implementing remote work practices into your business or lifestyle. You enter into the Online Course or other program of study we offer on this basis.


3.17 Disclaimer


You acknowledge and agree to proceed on the basis that the information provided in relation to our digital products (including but not limited to the Online Course) is based on our experience at Pointer Remote and our knowledge of remote work practices. You agree to proceed with this Online Course and any other associated products or services on this basis. Further, you acknowledge that this course does not provide financial, legal, business, accounting or other professional advice. If such advice is required around the benefits of remote work with respect to your business, you should consult with a suitably qualified professional.


You warrant that you have not relied on any testimonials published by us as a reliance to purchase the Online Course or otherwise purchase the digital products we offer and undertake that you will participate in this course on that basis and hold us harmless if you do not achieve the results you desire.


3.18 Entire agreement


The above terms set out in this online purchase terms and conditions constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and us. 


3.19 Variation


We may modify these Online Course Terms from time to time by posting the amended Online Course Terms on our Website. By continuing to use the Website and any associated third party platform hosting our Content after such modification, you agree to the amended terms. If you do not agree to the modifications, you must terminate your account with our Website and any other associated third party platform hosting our Content.


3.20 Severance


The provisions of these Online Course Terms are severable and if any provision of these Online Course Terms is held to be void, invalid, illegal or unenforceable, that provision is severed from these Online Course Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Online Course Terms.



4. Community Rules and Etiquette for use of our Platforms


These are the rules for the online community that is part of the Remote Ready Online Course operated by Pointer Remote (Group). The Group is hosted by Jo Palmer, Caitlyn Berecry and the rest of the team at Pointer Remote Roles (Group Admin). 


4.1 Introduction


The Team at Pointer Remote are committed to building capacity in people, businesses and communities to leverage remote work through training and recruitment. The online community is open to online course participants of the Remote Ready program in order to foster community relationships between the participants in your region. We monitor and regulate membership to ensure great quality of content, comment and discussion as well as providing a really hands-on service ourselves in answering questions and supporting group members.


You can find out more on our website here


4.2 Group Rules


To ensure the Group runs smoothly we have created some important rules for behaviour in the Group.


4.3 Be helpful, respectful and kind


Provide genuine and helpful feedback and suggestions to others. Ask questions. Don’t be afraid to start a new thread. No question is too stupid.


Be supportive. Everyone in the group has different service-based businesses and experiences. 


It’s fine to be a lurker if that is how you feel comfortable interacting with the group, but we love it when lots of people get involved and comment in the threads and support each other.


Trolls, defamatory, nasty, misleading, threatening and inappropriate posts will be removed. Pointer Remote and the Group Admin determines, in its absolute discretion what is considered to be offensive.


4.4 No self-promotion 


No self-promotion is allowed, this group is to assist you to get the most out of the Remote Ready Program and connect with other community members. We reserve the right to delete any posts with self-promoted content. Repeat offenders will be removed from the group. You may respond to a clear request for support if you believe you can assist the original poster. 


4.5 No solicitation or requests to PM you


Do not post in the group and ask people to PM you to find out more about what you offer, how you can help or to work with you. Your comments (and you) will be removed.


4.6 Do not block Group Admins


Members who block Admins will be removed from the Group.


4.7 Privacy


While this is a private Group, our community is a public place (anyone can request to enter the Group if they are completing the Remote Ready Program). Do not post personal information that you would not be comfortable sharing with a stranger. We recommend that you do not post any information that may identify you or anyone else, such as your address, email address or phone number.


4.8 Please use the group to ask questions rather than emailing or private messaging Pointer Remote 


If you’ve got a specific customer service issue or something more private that you’d like to discuss, then by all means email me on people@pointerremoteroles.com


4.9 Don’t PM or friend-request group admins


We ask that you respect the time and privacy of our Admins and not DM them through other social media platforms. By all means you can tag us in Group threads on the Platform though.


You can email us at people@pointerremoteroles.com


We will reply to your email in a timely manner but if your email requires us to do some investigation it may take a little longer.


4.10 Variation


These rules are subject to change without notice. We might change them or people in the community are also welcome to make suggestions. The rules are here to make this a comfortable and supportive place for everyone.


5. General Provisions for Employer Terms, Candidate Terms and Online Course Terms 


5.1 Notices


A notice given these Terms must be in writing and sent to Pointer Remote Roles via email to people@pointerremoteroles.com, to Employer at the address on Pointer Remote Roles’ register or to Pointer Remote Roles’ postal address at 278 Burkes Creek Road, The Rock, New South Wales, 2655 (the Postal Address). A notice is deemed to be received:


  • if sent by hand when delivered to the addressee;
  • if by post, 7 business days from and including the date of postage, on delivery to the Postal Address; or
  •  if by email, on receipt by the sender of read receipt.


If the delivery or receipt is on a day which is not a business day or is after 5:00pm (addressee’s time) it is deemed to be received at 9:00am on the following business day.


5.2 Governing Law


The laws of New South Wales govern these Terms and the parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New South Wales.


5.3 Severance


If part or all of any of these Terms is illegal or unenforceable it will be severed from these Terms and will not affect the continued operation of the remaining provisions of this agreement.


5.4 Inconsistency


If the terms of this agreement are inconsistent with any other agreements entered into between the parties, these Terms will prevail.